“Relaxing”
The location is fine. I didn’t dislike it, but housekeeping and CR cleanliness could use extra attention.
Carlo4 weeks ago
Just a moment…
★★★·Balanga·8.2
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or just type it — “around the 20th, three nights”
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The Crown Royale Hotel in Balanga City offers comfortable rooms with air-conditioning, private bathrooms, and mountain or city views. Guests enjoy a family-friendly restaurant serving American, local, and Asian cuisines, plus spa facilities, a fitness room, and steam room. Located 47 km from Harbor Point and 45 km from Subic Bay Convention Center, the hotel provides easy access to local attractions and free on-site parking.
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How guests rate the property, aspect by aspect.
The location is fine. I didn’t dislike it, but housekeeping and CR cleanliness could use extra attention.
Carlo·4 weeks ago
The staff were friendly, and the rooms were clean and comfortable. No complaints.
Montesa·2 months ago
The staff were courteous.
Jonathan·4 months ago
We always pick Crown because it sits in a convenient spot and everything is easy to reach. The rooms are roomy, though it seems they’re currently being upgraded. All in all, it’s a comfortable place to stay, and the accessibility keeps us coming back. A small mix‑up happened when we asked that our breakfast be handed to the security staff on the 7:00 AM to 7:00 PM shift as a small thank‑you. The request had been approved, but the morning F&B Team Leader didn’t hand out the breakfast as directed. I later found out the breakfast was never given, and by the time the mistake was noticed, the breakfast service was already over. The Front Office and the Food & Beverage Supervisor dealt with the situation professionally and sorted the misunderstanding. Since the food was gone, I ended up buying food for the two security personnel myself as a small token of appreciation for their hard work.
Rgt·4 months ago
I love it—very spacious, big rooms. Nothing to complain about.
Maribel·4 months ago