KOKO HOTEL Osaka Shinsaibashi

心斎橋駅から近く便利が1番. 施設の老朽化が進んでいる 絨毯の汚れ トイレ便器の蓋の不具合 トイレ洗浄レバーの不具合 部屋内の鏡少ない

カズ·A week ago

“Mooie locatie in downtown Osaka!”

A lovely spot in downtown Osaka. The taxi‑terminal in the lobby downstairs was very helpful.

Rick·A week ago

Good location, nice rooms. Breakfast was okay but could have had more variety with good bread, fruit, and better muesli. The staff were poorly behaved. I stayed two nights, the first in a single room as part of a group, the second in a single room booked by myself. I wasn’t allowed to keep the same room, had to check out, wait a few hours, then check in again. Unfair; a hotel that size should let guests keep their room. The staff weren’t especially friendly when I asked to keep the room.

Carina·A week ago

“Absolutely brilliant”

The location was perfect, nothing else to mention.

Nadira·A week ago

“Decent Hotel”

Overall, the hotel was nice, and the rooms were slightly bigger than those in many other hotels in Japan. However, don’t expect too much space, as the rooms are still relatively small. The hotel had laundry facilities, which came in very handy during our stay. The location was decent, around a 10-minute walk from the river, and there were toothbrushes and other useful amenities available for guests. The bed wasn’t the most comfortable, but it was better than those in many other places we stayed. Overall, it was a decent hotel with useful facilities and a convenient location, making it a good option for a short stay in Japan. Overall, the hotel was nice, and the rooms were slightly bigger than those in many other hotels we stayed in Japan. However, don’t expect too much space, as the rooms are still quite small. Personally, I wasn’t very happy with the room size, as it felt a little cramped, especially when travelling with luggage. The bed was also not as comfortable as I had hoped, which made the overall experience less enjoyable. One positive was that the hotel offered laundry facilities, which came in very handy during our stay. They also provided useful amenities, such as toothbrushes and other essentials, which was a nice touch and meant we didn’t have to worry about bringing everything ourselves. The location was reasonably convenient, around a 10-minute walk from the river, making it possible to explore the surrounding area on foot. Overall, the location and available facilities were definite advantages. Unfortunately, the staff could have been much friendlier and more welcoming. They didn’t seem particularly happy or approachable, and the service lacked the warmth you would hope for when staying at a hotel. A friendly greeting and a more positive attitude would have made a big difference to our experience. Overall, the hotel was decent and had some good points, particularly the laundry facilities, basic amenities, and location. However, the small room, uncomfortable bed, and unwelcoming staff meant that the stay wasn't as enjoyable as it could have been. It was an acceptable option for a short stay, but there is definitely room for improvement, especially when it comes to guest comfort and customer service

Jennifer·A week ago