GrandStay Hotel & Suites Rock Valley

I specifically booked this place to use the hot tub after a long drive, but the pool and hot tub were not in service.

Brianna·A month ago

The hotel was nice and comfortable. I appreciated that the pool and hot tub were open until 12 pm, and the cleaning staff were very friendly. The first morning, however, we received terrible service from the breakfast attendant—she seemed either having a bad day or disliking her job, was very short‑skirted and unhelpful, and wouldn’t refill items we ran out of. We felt like we annoyed her. The second morning was much better.

Amber·A month ago

Clean, ample parking, and great breakfast.

Kyle·2 months ago

“Grand stay away in nice little town.”

We used the indoor pool and hot tub. The lobby’s bar and breakfast area were both nice. Rooms were a good size and beds fairly comfortable. Breakfast was decent, and evening drinks and food were reasonably priced. It was nice to be away from the city. The location is more industrial, so nothing is within a few minutes’ walk. The pool floor is very slippery whether you’re wearing shoes or not, so caution is advised.

Rachelle·2 months ago

“OK, have had better. I have stayed there 3-4 other times, and this was the worse.”

The room and facilities were great, and the hotel’s location was convenient for our plans. Breakfast was slightly under‑rated; there wasn’t much food. Eggs and sausage were always out, so we rarely got any. We had to ask the front desk for items like utensils, eggs, sausage, or coffee. The front‑desk employee handling these requests had a poor attitude, as if we were bothering her.

Brian·2 months ago