“No regreso”
Breakfast was good and the spot is convenient, but the service was awful, staff were uncooperative, and the hotel feels old.
Paola4 weeks ago
★★★★★·Delegación Cuajimalpa de Morelos·8.5
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or just type it — “around the 20th, three nights”
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Located in the upscale Santa Fe neighborhood, JW Marriott Hotel Mexico City Santa Fe features an outdoor pool, hot tub, and 2 restaurants, including an Italian eatery. The hotel boasts modern rooms with air conditioning, flat-screen TVs, marble bathrooms, and 24-hour room service. Guests can also access a fitness club, spa services, and Concierge assistance for city tours and transportation.
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How guests rate the property, aspect by aspect.
Breakfast was good and the spot is convenient, but the service was awful, staff were uncooperative, and the hotel feels old.
Paola·4 weeks ago
The facilities were great. However, the price shown on Booking was not honored at the reservation.
Morales·4 weeks ago
The location works well and breakfast was good, yet the lobby staff were extremely rude, uncooperative, and the facilities are very old and poorly maintained.
Paola·A month ago
The restaurant was great, but the room left something to be desired.
Ariane·A month ago
The place was excellent.
Alberto·A month ago