“Not pleasant”
The place was poorly maintained, and I had to be moved because the main light wouldn’t turn off. Staff attitudes were bad, and the cleanliness score was 4/10; if it hadn’t been so late, I would have gone home.
Macaw3 days ago
★★★★·London·6.6
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or just type it — “around the 20th, three nights”
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The Continental Hotel and Spa, Heathrow, London, offers 4-star rooms with free internet access, a modern leisure centre, and stylish restaurant. Located in Hounslow, it's a 10-minute drive from Heathrow Airport and a 2-minute walk from Hounslow Central Underground Station. Elegant bedrooms feature flat-screen TVs, air conditioning, and luxury bathrooms. The hotel's spa, Meraki, and Gold's Gym facilities are available, with on-site parking for an additional fee.
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How guests rate the property, aspect by aspect.
The place was poorly maintained, and I had to be moved because the main light wouldn’t turn off. Staff attitudes were bad, and the cleanliness score was 4/10; if it hadn’t been so late, I would have gone home.
Macaw·3 days ago
The room was filthy, the bathroom was dirty with limescale on every tap, and the locker was held together with sellotape. The staff were unhelpful and rude.
Keisha·A week ago
The spa facilities and pool were good. The bed was hard and the pillows were flat. The restaurant food was not nice; the prawns were overcooked. There was no heating in the room in the evening; when I turned it up, it blew out cold air. When I told the staff I didn’t sleep well, they gave zero recognition.
Shivonne·A week ago
The staff were always friendly, the pool and spa facilities were great, and I always stay at the Continental when I’m around Heathrow airport; it’s easy to get to from the tube.
Sullivan·A week ago
The room was lovely, clean, had a big bed and TV, and was very comfortable.
Lisa·A week ago