The staff were very kind and quick to help, the hot water worked fine and everything stayed spotless, yet I did hear some noise from the Coco Bongo and patrol lights at 2 am when they left.
MaríaA week ago
★★★·Playa del Carmen·7.9
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or just type it — “around the 20th, three nights”
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The Hacienda Maria Bonita Hotel, in Playa del Carmen's centre, offers air-conditioned rooms with Mexican-style decor, two blocks from the beach. Its prime location near Fifth Avenue provides easy access to shopping centres, restaurants, and nightlife. An outdoor pool and on-site restaurant are available. A tour desk assists with planning activities, tours, and water sports adventures.
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How guests rate the property, aspect by aspect.
The staff were very kind and quick to help, the hot water worked fine and everything stayed spotless, yet I did hear some noise from the Coco Bongo and patrol lights at 2 am when they left.
María·A week ago
The place was very central.
Ingrid·2 weeks ago
The location was great, but there was a lot of noise.
Ruiz·3 weeks ago
The location was fine, but the staff at check‑in and check‑out were not pleasant or welcoming, seemed a bit indifferent toward guests, and when we asked for a taxi to Xcaret we felt cheated after learning the normal fares.
Nancy·3 weeks ago
I booked a room two hours before arrival: the hotel was colorful, with exposed walls, right in the heart of the pedestrian zone and just a few meters from the famous Coco Bongo club, but the music didn’t carry at night. The staff were super friendly and the price was reasonable.
Gaetano·3 weeks ago