★★★·Cross Lanes·8.8
01
or just type it — “around the 20th, three nights”
02
03
The Sleep Inn & Suites Cross Lanes - South Charleston hotel is located off Interstate 64, near Mardi Gras Casino & Resort, downtown Charleston, and West Virginia State University. Guests can access the Charleston Town Center, Capitol Market, and golf courses within seven miles. Amenities include free hot breakfast, high-speed internet, and an exercise room, with whirlpool bathtubs and refrigerators available in select rooms.
04
05
06
How guests rate the property, aspect by aspect.
I liked the location it was close to several restaurants and amenities. The staff was nice!. Several things were old, like the pool have broken ceiling tiles that were falling in the pool. My room was nice, I booked a queen bed and I 100% got a full, it was really old and lumpy. The cleaning services also only brought new towels they never changed the sheets
Nikki·A month ago
I was pleased with how friendly the staff were and found the rooms spotless, and the price seemed fair. The only hiccup was that someone had smoked in my room, which wasn't the hotel’s fault; they offered me a different room that was already available, but I refused to downgrade and simply used Febreze instead.
Kelly·A month ago
The hotel was clean overall, but there were a few visible issues that needed fixing. The AC unit in our room produced a loud noise, and the ceiling in the indoor pool area required multiple repairs.
Hossana·2 months ago
The room was clean and well equipped, and the location was within walking distance of restaurants, close to the highway, and the parking lot was ample. However, the hot tub advertised in the pictures was missing, breakfast offered many options but was mediocre in taste, the food was dry, and the bed was hard.
Lee·2 months ago
The breakfast was good and the room was clean, though a bit outdated, and the price matched my expectations. I had booked a King suite but was not given that upon arrival.
Danay·2 months ago