I liked the bed and the location, but the elevator didn’t work and the staff didn’t check the phone; the app showed a different location than the actual hotel, so I spent about 40 minutes looking for the place.
Hector4 weeks ago
Just a moment…
Playa del Carmen·8.5
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or just type it — “around the 20th, three nights”
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Ame Hotel Boutique & Spa in Playa del Carmen features family rooms with balconies, air-conditioning, and private bathrooms, each equipped with a shower, TV, and work desk. The hotel boasts a spa, sun terrace, lush garden, outdoor pool, and free WiFi. Services include private check-in, 24-hour front desk, concierge, and daily housekeeping, plus a coffee shop and picnic spots.
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How guests rate the property, aspect by aspect.
I liked the bed and the location, but the elevator didn’t work and the staff didn’t check the phone; the app showed a different location than the actual hotel, so I spent about 40 minutes looking for the place.
Hector·4 weeks ago
I liked it, but the elevator wasn’t working.
Balam·3 months ago
The hotel was clean and in a convenient spot.
Rafael·4 months ago
Everything was perfect.
Alvaro·4 months ago
The facilities were fine, yet any guest could stay over thirty minutes without anyone reporting it, and the staff, especially the night shift, were unhelpful and blamed me for loud volume.
Pretelin·4 months ago