The location is great, just across the street from the beach. The only downside, unrelated to staff or facilities, was the electric pole right in front of my balcony.
Matthew3 months ago
★★·Ban Kamala·8.8
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or just type it — “around the 20th, three nights”
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Located on Surin Beach, Surin Bay Inn offers modern air-conditioned rooms with free Wi-Fi, a 2-minute walk from the beach. The hotel features a 24-hour front desk, laundry assistance, and luggage storage. It's a 5-minute drive to Phuket FantaSea, 10 minutes to Laguna and Kamala Beach, and 20 minutes to Phuket International Airport. Rooms include cable TV, refrigerator, safety deposit box, and en-suite bathroom with hairdryer.
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How guests rate the property, aspect by aspect.
The location is great, just across the street from the beach. The only downside, unrelated to staff or facilities, was the electric pole right in front of my balcony.
Matthew·3 months ago
I want to report a female employee/ waitress from the evening night shift on June 15 and June 16, 2026. She has an oblong face and is the nosiest employee, being rude, mocking, and laughing when I said “Khop Khun Kha” to your waiter because I’m not Thai. I heard her laughing and mocking until I got upstairs and passed by. She was very rude and showed no respect to customers. Please teach her a lesson. The girl waitress with an oblong face laughs very hard and very loudly during the evening night shift on June 15 & 16. Thanks.
Vi·4 months ago
We stayed twice at this hotel, and the location is excellent. The restaurant is on the first floor and breakfast was included. Portions were large, and we could order omelets, scrambled eggs, sausages, toast, rice, bacon, potato nuggets, chicken nuggets, coffee, a plate of fruit, yogurt, and many other items. The chef cooks everything with love. The room was cleaned daily, with towel changes and fresh linens, and the bar was refilled with coffee, cream, and water. The staff were friendly and welcoming. Since it was our second stay, the staff already felt familiar. Towels for the beach were free.
Olesia·5 months ago
For the price, 10 out of 10. The room was cleaned and towels were changed daily, with linens replaced regularly. The room had everything needed. The staff were super friendly and positive! My view was of a wall, but the room was always quiet.
Elena·5 months ago
The location was spot on, and there was nothing else to comment on.
Ricardo·5 months ago