“Please ensure that someone is available at the property during the customer's confirmed visit time.”
I booked a room online and clearly stated my expected arrival time. When I got there on schedule, no one was present. I kept calling the listed numbers, but no one answered. After waiting with no response, I had to book elsewhere. They only reached out almost three hours after my planned arrival, after I’d already made other arrangements. It was a huge disappointment and a complete waste of time; I’d only recommend them if they fix their booking and communication.
MuhammadA week ago