The hotel's location is unbeatable, with easy access to Universal via their boat service.
The staff were very helpful and made sure I had everything I needed
The hotel's location is unbeatable, with easy access to Universal via their boat service.
The hotel's location and staff were top-notch, and the added benefit of Fast Passes really enhanced our experience.
Distilled by Parley from the 100 most recent of 735 verified guest reviews
42 m² · 1 extra-large double bed
The Bay View Room offers a spacious 42m² layout with a king-sized bed, exceptional comfort, and stunning bay views. It features a flat-screen TV, coffee machine, free WiFi, and a private bathroom, with luxurious touches like bathrobes and an iPod docking station.
Beds 8.9/10 · 91 guests mention them
42 m² · 2 large double beds
The Garden View Room offers a spacious layout, exceptional comfort with two large double beds, and a serene garden view. It features a flat-screen TV, coffee machine, and free WiFi, with bathrobes and an iPod docking station included.
Beds 8.9/10 · 91 guests mention them
42 m² · 2 large double beds · Sleeps 5
The Hearing Accessible Garden View 2 Queen Room features a spacious air-conditioned layout, two large double beds with very good comfort, garden views, a private bathroom, flat-screen TV, coffee machine, and free WiFi, ideal for a comfortable stay.
Beds 8.9/10 · 91 guests mention them
42 m² · 2 large double beds
This spacious Bay View Room features two large double beds, offering exceptional comfort, and boasts a private bathroom, flat-screen TV, and coffee machine. Guests enjoy stunning bay views, free WiFi, and exclusive access to Universal Express Unlimited.
Beds 8.9/10 · 91 guests mention them
60 m² · 1 extra-large double bed and 2 single beds
The Garden View Room features a spacious 60m² layout, decorated with a Despicable Me theme. It includes a separate children's playroom, seating area, flat-screen TV, coffee machine, and free WiFi, offering exceptional comfort and highly rated amenities.
Beds 8.9/10 · 91 guests mention them
60 m² · Sleeps 3
42 m² · Sleeps 5
46 m² · 1 extra-large double bed
The Deluxe King Room at Universal's Loews Portofino Bay Hotel offers exceptional comfort, a spacious layout, and upscale amenities, including a private bathroom, flat-screen TV, and coffee machine, along with a separate bath tub and shower.
Beds 8.9/10 · 91 guests mention them
46 m² · 2 large double beds
The Deluxe Two Queen Room at Universal's Loews Portofino Bay Hotel offers spacious accommodations with exceptional comfort, featuring two large double beds, a private bathroom, and modern amenities such as free WiFi and a flat-screen TV.
Beds 8.9/10 · 91 guests mention them
46 m² · 2 large double beds
The Club Level/Lounge Room offers exceptional comfort with 2 large double beds, spacious 46m² layout, and premium amenities like free WiFi, flat-screen TV, and coffee machine, plus exclusive club level access and continental breakfast.
Beds 8.9/10 · 91 guests mention them
“Maravilhosa!”
Everything was great, the room was good, the bathroom spacious, practically on City Walk. A mix of quality of life and comfort. We stayed in a room where the Wi‑Fi didn’t work, they swapped us to another room the same day. I would have preferred to arrive and stay in the same room.
The location is perfect for Universal parks. A unique hotel. Considering the price and premium Universal hotel: Leaves in the pool first thing in the morning at opening. No luggage or guest transfer service between Universal premium hotels when staying at another premium hotel on consecutive nights.
“Estás en Italia”
The location, rooms, and hotel theme made it feel like you were in Italy. If the boat that connects the hotel to the park is cancelled, the only way to get to the hotel is on foot, about 20 minutes, or by bus that you have to catch a little farther away and they run every 20 minutes.
“Excellent single night stay.”
The resort looks fantastic, has lots of facilities, great location, and the rooms are spacious and clean. The reception staff were very helpful and welcoming. Great value when factoring in express passes. Cleaners repeatedly knocked on our door hours before check‑out time.
“Emplacement Idéal pour les parcs UNIVERSAL”
The location was fantastic compared to Universal Park and Islands of Adventure: a free 10‑minute boat taxi that runs every 20 minutes right in front of the hotel. We chose the Club Lounge Portofino with breakfast, lunch, and dinner. It’s useful for saving money on food, which is very expensive around the parks, but the buffet isn’t very diverse and the portions are small, especially in the evening. Make sure to arrive at 17:00 sharp, because by 17:30 there are almost no main dishes left on the buffet. The only issue over our 7 nights was a single unpleasant receptionist; I won’t name her, but the complaint was reported directly to the hotel.
“Maravilhosa!”
Everything was great, the room was good, the bathroom spacious, practically on City Walk. A mix of quality of life and comfort. We stayed in a room where the Wi‑Fi didn’t work, they swapped us to another room the same day. I would have preferred to arrive and stay in the same room.
“Excellent single night stay.”
The resort looks fantastic, has lots of facilities, great location, and the rooms are spacious and clean. The reception staff were very helpful and welcoming. Great value when factoring in express passes. Cleaners repeatedly knocked on our door hours before check‑out time.
The location is perfect for Universal parks. A unique hotel. Considering the price and premium Universal hotel: Leaves in the pool first thing in the morning at opening. No luggage or guest transfer service between Universal premium hotels when staying at another premium hotel on consecutive nights.
“Emplacement Idéal pour les parcs UNIVERSAL”
The location was fantastic compared to Universal Park and Islands of Adventure: a free 10‑minute boat taxi that runs every 20 minutes right in front of the hotel. We chose the Club Lounge Portofino with breakfast, lunch, and dinner. It’s useful for saving money on food, which is very expensive around the parks, but the buffet isn’t very diverse and the portions are small, especially in the evening. Make sure to arrive at 17:00 sharp, because by 17:30 there are almost no main dishes left on the buffet. The only issue over our 7 nights was a single unpleasant receptionist; I won’t name her, but the complaint was reported directly to the hotel.
“Estás en Italia”
The location, rooms, and hotel theme made it feel like you were in Italy. If the boat that connects the hotel to the park is cancelled, the only way to get to the hotel is on foot, about 20 minutes, or by bus that you have to catch a little farther away and they run every 20 minutes.
