Convenient Stay Helsinki

“Do not select this property - you risk to be left without accomodation place.”

We booked two rooms for July 3rd. When we arrived, one of the rooms was already marked as occupied since May 23rd. The owner had rented the same room for the same dates to two different guests. On September 10th I updated my comment in reply to the property’s comment – we paid for two rooms, not one. I also attached WhatsApp screenshots assuming they would be posted by Booking.

Edmunds·A month ago

The owner is an immigrant. I do not recommend this place to anyone. The owner messaged me on WhatsApp asking about my arrival time. I told him I would be there at 1:30 PM, but he said I could only check in at 3:00 PM, even though check‑in was supposedly possible from 2:00 PM, and that I would have to pay an extra fee for an earlier arrival. I took a taxi that cost around €40, but when I got there the owner was not present. He sent me to a hair salon to pick up the key, which was very inconvenient. The accommodation was unacceptable and in very poor condition – there was even no toilet paper. Communication with the owner was difficult because his English was very limited. I strongly advise everyone to check this place carefully before booking. I personally do not recommend it at all.

Coman·A month ago

“We loved everything about this place where we stayed for 6 nights 😊”

The place was spacious, had a balcony, and was clean. Nothing else to add.

Ediz·A month ago

“Persiilleen meni, mutta kokemus tämäkin.”

Booking was easy, but that was it. See the “What you didn’t like” section for more. I made my reservation late in the evening and drove to the address I received. The accommodation had no sign indicating where it was, and no one bothered to answer the phone number. The place turned out to be an apartment building, and at night, while searching for a more precise location, I ran into a friendly neighbour who opened the stairwell door for me and directed me to what he thought was the correct door. According to him, there was no parking available, even though the listing said otherwise. The keycard was useless because apparently no one was in the apartment. At some point while I was driving, the host sent me English messages about a late‑check‑in surcharge, a phone number for getting the key, and a request to continue communication via WhatsApp. I felt taken advantage of, booked another place, and drove there to sleep. When I asked about a refund of the accommodation fee, I did not get a clear yes or no answer, even after asking twice.

Arto·A month ago

“Price was great . Suited our needs (short stay ) not what we thought we were getting .”

The price was great. The accommodation was split share, but nowhere did it say it was split accommodation.

Kingsley·A month ago