The front desk staff was very rude and unprofessional.
OdetteA month ago
Just a moment…
★★·Lincoln Village·6.5
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or just type it — “around the 20th, three nights”
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The Red Roof Inn Columbus West - Hilliard is situated off Interstate 70 in Columbus, Ohio, offering free Wi-Fi and cable TV in each room. Rooms feature microwaves, refrigerators, and en suite bathrooms with hairdryers and toiletries. The hotel provides free morning coffee, daily newspapers, and in-room dining through food delivery service. Nearby attractions include the Ohio State University and the Hollywood Casino, 5 miles away.
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How guests rate the property, aspect by aspect.
The front desk staff was very rude and unprofessional.
Odette·A month ago
I didn’t stay, I left for a different hotel. There were bugs and blood on the floor.
Mandy·3 months ago
I checked in and never went back. The location wasn’t the hotel I thought I booked, it felt sketchy, and the bed was hard when I sat on it. I didn’t feel comfortable enough to stay the night. I didn’t complain, I just didn’t return.
Chad·3 months ago
The firm, bagged mattresses were comfortable and safe to sleep on, no bed‑bug signs outside, the A/C was cool, and the shower was hot with good pressure. No neighbor noise and plenty of parking were appreciated, and the location was very convenient. However, the floors were so dirty I ended up with black feet, the comforter was dirty, and the room smelled of smoke. The room wasn’t cleaned properly and the interior was poorly maintained, plus there were a lot of flies when we arrived.
Clayton·3 months ago
The checkout was at 11:00, but housekeeping knocked on the door at 9:30, which was inconvenient.
David·3 months ago