Napa·7.8
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or just type it — “around the 20th, three nights”
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The Napa Residences offers aparthotel-style accommodations with private bathrooms, air-conditioning, and free WiFi. Each unit features a fully equipped kitchen, washing machine, and modern amenities. Guests enjoy an outdoor swimming pool, steam room, and wellness packages. Located 11 miles from Napa County Airport, the property is near Napa Valley Wine Train and Napa Valley Opera House, with free on-site parking.
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How guests rate the property, aspect by aspect.
The listing was completely misrepresented: there are no windows, no fireplace, and it wasn’t clear that this was a “pet friendly” place. The room smelled bad when I entered, and the carpet needs repair.
Tod·2 weeks ago
It was just what was available. The curtains were paper thin, so streetlight flooded the room all night. Small dogs next door barked at everything. The price was way overinflated for what you get. I received a ton of spam messages trying to sell me junk. I paid $50 for early check‑in but still got the check‑in info at 4 pm.
M’lissa·2 weeks ago
The place was gorgeous with stunning views, but it felt more like a perfect escape than a full resort experience.
Ernesto·3 weeks ago
The resort sits nicely and the housekeeping team is solid, yet I booked villa #662 and it turned out each villa is independently owned and furnished, so I wouldn't pick this one again. The bathroom was infested with ants in huge numbers. The shower's on‑off valve was nearly impossible to turn, requiring a vise‑grip and a dry washcloth to adjust, and I had to do all the work for my wife who couldn't even manage the water. The final laugh came when both the shampoo and conditioner dispensers actually contained conditioner. The TV remote in the living room worked only intermittently, mostly not at all. The bedroom sliding glass doors were so stained you couldn't see out. The sliding screen in the living room was off the tracks and leaned against the outside wall. On a side note, the living room furniture and plastic dinnerware were bottom‑of‑the‑barrel. We called service, received unacceptable repair timelines, canceled, and chose not to accept any more appointments because our pre‑planned events had priority over waiting for repair crews. We never gave permission for anyone to enter while we were gone, as the unit lacked a lockable safe for valuables.
Anthony·3 weeks ago
The location was good—10 minutes to restaurants and close to vineyards—but the property rents privately owned condos, some of which are a decent walk from the parking spot, so you have to carry suitcases, coolers, and other bags to the unit without any luggage cart. We rented a condo to cook a little, so we had a lot of stuff. The description said there was a washing machine in the unit, which was a deciding factor for me, but that wasn’t true; there were only machines on the property that you could pay to use. Our AC didn’t work the entire stay; first a general worker who didn’t speak English was sent, then a HVAC tech the next day, yet the issue remained unresolved. They could have moved us to an empty room, but they didn’t. I asked for a monetary discount for the inconvenience and still haven’t heard back. I would not recommend this property.
Keri·A month ago