RedDoorz Syariah@Jalan Dr Mansyur Medan

The shower head was missing from the bathroom and there was no sink, no towels, and no toilet paper. The staff—who were very friendly, by the way—managed to install the shower head with difficulty (luckily I didn’t need to wash my hair because there was no water flow). Without it, I don’t know how I could have cleaned myself. The manager was absent, so the card payment terminal wasn’t available and I had to pay in cash, which was inconvenient because I usually prefer card payments. I also asked for a room change, but none were available because the others were under renovation, so there was a lot of noise. If I hadn’t been exhausted from a long journey, I would have switched hotels. It was the worst experience I’ve had in Indonesia during my two‑month trip.

Audrey·2 years ago

“RedDoorz stay is my second horrible experiance.”

The restroom was filthy and irritating, with the toilet bowl covered in yellowish and black fungal stains, and the floor and wall tiles were equally dirty. The room was infested with insects and the heating was broken; the staff didn’t know why the heater was ruined. Dust and hair coated the floor. This was my fifth visit to Medan and it was a disaster. I would not recommend staying at RedDoorz to anyone. In my last stay at RedDoorx Plus near RS USU Medan 2, I encountered the same problems. I’m convinced these are management issues. The building looks fine from the outside, but the room is a disaster. Anyone considering RedDoorz should decide for themselves. I would say NO. It can be classified as cheap accommodation, but at least cleanliness should be the priority. We didn’t expect a 4‑ or 5‑star room; cleanliness is essential for a peaceful stay. There is nothing to commend; this RedDoorz does not meet three stars at all and is worse than a budget hotel.

Suresh·2 years ago