The room was clean and the staff were friendly and helpful. We didn’t get breakfast for the two nights we stayed because of staffing issues.
Azerik722 weeks ago
Just a moment…
★★★·El Paso·6.7
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or just type it — “around the 20th, three nights”
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The Holiday Inn El Paso Airport by IHG offers comfortable family rooms with air-conditioning, private bathrooms, TVs, and work desks. Located 3 km from El Paso International Airport, it features a family-friendly restaurant with vegetarian options, a bar, free WiFi, a fitness centre, and outdoor seating. Nearby attractions include Chamizal Park (7 km) and Sun Bowl Stadium (12 km).
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How guests rate the property, aspect by aspect.
The room was clean and the staff were friendly and helpful. We didn’t get breakfast for the two nights we stayed because of staffing issues.
Azerik72·2 weeks ago
A manager quit just as I was checking in and then everything went downhill from there. No breakfast was ever served. Staff had an attitude of "it's not my job." Terrible experience.
Mark·2 months ago
The reception was very friendly.
Enriquez·2 months ago
The rooms were super comfortable, spacious and clean, the pool was very nice and calm. The staff who received me were very friendly and very smiling. All excellent.
Oliver·2 months ago
Location. My wife entered the designated room with my daughters. The tv was on and the bed was not made. The room WAS NOT clean. We don’t know if someone was still staying there but they immediately turned around and left. This is unacceptable for the $170 we paid for. My wife just had a hysterectomy 4 days ago and can barely walk. She had to wait for me to go downstairs to get another room
Amel·2 months ago