The room was quiet, but the breakfast was mediocre and the lack of coffee ruined it for me.
Rodriguez2 months ago
★★★·Lancaster·6.9
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or just type it: “around the 20th, three nights”
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MainStay Suites Lancaster Dallas South offers comfortable rooms with air-conditioning, kitchenettes, and private bathrooms. The hotel features a fitness centre, outdoor pool, garden, and terrace. A continental breakfast is served daily. Located 13 km from Dallas Zoo, 18 km from Dallas Holocaust Museum, and 19 km from American Airlines Center, with free on-site parking and 24-hour front desk.
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How guests rate the property, aspect by aspect.
The room was quiet, but the breakfast was mediocre and the lack of coffee ruined it for me.
Rodriguez·2 months ago
I was staying right off the expressway, which was convenient, but the kitchenette suite had a broken refrigerator that needed replacing, and the bathroom outlet never worked the whole time. The hotel had a dank, musty smell and the staff were just average. The continental breakfast was barely breakfast, with only one or two hot items and almost nothing cold. I wouldn’t recommend this place. I’m writing to the manager for a partial refund because of the money we spent. The outdoor pool was unusable because of a nest of wasps and a tree closure, and we lost power for two consecutive nights, though that wasn’t the hotel’s fault.
Roberta·2 months ago
The room was a decent size, but water bugs were crawling inside and the couch bed had brown spots.
Casey·4 months ago
I didn’t eat breakfast. There were bugs, which is terrible because guests can carry them with them.
Carrie·4 months ago
They acted like they couldn’t find my reservation and didn’t give me the queen suite I requested; instead they said I’d paid for a regular 2‑bed room, which wasn’t what I asked for. I had to book another hotel and Mainstay held 600 on my money for a week. Never again will I stay there!!
Tondalaya·5 months ago