Sheraton Tampa Brandon Hotel

The room was cozy and the breakfast was delicious, and the lobby looked gorgeous. I didn’t get a chance to see the pool or fitness center. The hallway, however, had crackers on the floor that stayed there all night and most of Saturday morning.

Desmond·A week ago

I am writing to formally express my disappointment regarding our recent stay at the Sheraton Tampa Brandon Hotel, under Booking #6925627000. Unfortunately, our experience was extremely uncomfortable and stressful, particularly because we were staying at the hotel for an important and emotional reason. My son was scheduled to report to MEPS early the following morning because he is preparing to ship out for the Army. Because of this, our family needed to get a good night's rest and be up early so that we could be prepared and arrive at MEPS on time. Unfortunately, our room was extremely hot, and the air conditioning was not keeping the room at a comfortable temperature. At approximately 9:00 PM, we contacted the front desk to report the issue. We explained that the room was extremely hot and that we were unable to comfortably stay in the room. We were told that someone would be sent to our room to inspect the problem and address it. We waited patiently, expecting someone to arrive within a reasonable amount of time. However, approximately an hour and a half passed before anyone came to our room. This meant that we were left in an excessively hot room for a significant amount of time after already notifying hotel staff about the problem. By the time someone finally came to address the issue, it was already very late. We were eventually moved to another room at approximately 11:00 PM. At that point, we were exhausted. We had to gather our belongings, move to another room, and get settled, all while knowing that we had to wake up very early the next morning for MEPS. Once we finally got into the new room, we went to sleep immediately because we desperately needed the limited amount of rest we had left. Unfortunately, when we woke up the next morning, we were drenched in sweat because the replacement room was also extremely hot. This was incredibly frustrating and disappointing

Alma·A week ago

The staff were friendly, but the rooms felt a bit outdated and the bed was uncomfortable.

Jennifer·2 months ago

“While the staff was very pleasant, for the cost that doesn’t excuse the property’s appearance.”

The staff were very friendly and breakfast was an added bonus, yet the property desperately needs a remodel, smelled of mildew everywhere, our room’s sliding door wasn’t attached to drywall, there was a hole to the outside patio, and the door to our room looked like it was hanging on by a thread.

Sydney·2 months ago

“I enjoyed it and would definitely come back or try more Sheraton properties”

The place was spacious, quiet, clean, and had a positive energy environment, though the older, out‑of‑date appliances in the room—like the rusty sink and the hard‑to‑slide bathroom door—were a downside.

Tyrell·3 months ago