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I had a great stay here, everything was perfect - the staff, the room, everything.
The room was really clean and spacious, which was a nice surprise.
The breakfast was amazing.
Distilled by Parley from the 100 most recent of 820 verified guest reviews
Every room includes City view, Free WiFi, Mountain view, Air conditioning, Private bathroom, Landmark view, Flat-screen TV, Wardrobe or closet, and 15 more

17 m² · 1 double bed · Sleeps 2
This Double Room with SPA Package comes with a City view, Mountain view, and Landmark view, and includes access to the Gerês Spa circuit for 60 minutes. The room features a private bathroom with a shower, toilet, towels, hairdryer, and toilet paper. It is equipped with heating, air conditioning, a flat-screen TV with cable channels, a telephone, and free WiFi, and has a wardrobe or closet, clothes rack, and safety deposit box for storage. The room sleeps 2 guests and is hearing accessible, with upper floors accessible by elevator.
Beds 8.8/10 · 360 guests mention them



17 m² · 2 single beds · Sleeps 2
The Twin Room offers a spacious city and mountain view, exceptional comfort with two single beds, and modern amenities like air conditioning, free WiFi, and a flat-screen TV, plus a 60-minute spa circuit access with pool and gym.
Beds 8.8/10 · 360 guests mention them



17 m² · 2 twin beds · Sleeps 2
This Twin Room offers a landmark view, mountain view, and city view, and has air conditioning for climate control. The private bathroom is equipped with a shower, toilet, hairdryer, towels, and toilet paper. The room features a flat-screen TV with cable channels, free WiFi, a telephone, and a safety deposit box, and can sleep 2 guests, with the option of 1 extra bed.
Beds 9/10 · 330 guests mention them


17 m² · 1 double bed · Sleeps 2
The Romantic Package Double Room offers city, mountain and landmark views and includes a candle‑light dinner, chocolates, a glass of Port, a 30‑minute couple’s massage, a thermal spa circuit and late checkout. It sleeps two and provides a wardrobe, clothes rack, safety deposit box, telephone, socket by the bed and hearing‑accessible features, with an elevator serving the upper floor. The private bathroom contains a shower, toilet, towels, toilet paper and a hairdryer. Climate control is provided by air‑conditioning and heating, while entertainment is covered by a flat‑screen TV with cable channels and free Wi‑Fi.
Beds 8.8/10 · 360 guests mention them

17 m² · 1 double bed · Sleeps 2
The Double Room offers exceptional comfort with a double bed and city, mountain, and landmark views. It features air conditioning, free WiFi, a flat-screen TV, and a private bathroom with a shower, providing a highly convenient and spacious stay.
Beds 8.8/10 · 360 guests mention them
17 m² · 2 single beds · Sleeps 2
The twin room offers exceptional comfort with two single beds and city, mountain, and landmark views. It features air conditioning, free WiFi, a flat-screen TV, and a private bathroom with a shower, providing a highly convenient and comfortable stay.
Beds 8.8/10 · 360 guests mention them
17 m² · 1 double bed · Sleeps 2
This Deluxe Double Room has a city view, mountain view, and landmark view, and it includes a private bathroom. The bathroom features a shower, toilet, towels, toilet paper, and a hairdryer. The room is equipped with heating, air conditioning, a flat-screen TV with cable channels, a telephone, a safety deposit box, and free WiFi, and it is hearing accessible with an upper floor location reachable by elevator. The room sleeps 2 guests and has an extra bed available.
Beds 8.8/10 · 360 guests mention them
17 m² · 1 double bed · Sleeps 2
This Double Room with Deluxe Romantic Package has a city view, mountain view, and landmark view, and comes with a private bathroom. The room features heating, air conditioning, a flat-screen TV with cable channels, and free WiFi. It is hearing accessible and has a safety deposit box, telephone, and clothes rack, sleeping up to 2 guests. The private bathroom is equipped with a shower, toilet, hairdryer, towels, and toilet paper.
Beds 8.8/10 · 360 guests mention them
The room was spacious, but the front‑desk staff left a lot to be desired. We tried to reserve a table for 19.30 on our second night at the hotel restaurant, which is supposedly only for spa guests. I mentioned that we were staying three nights at the hotel and found the response disappointing. The employees then switched to Portuguese and suddenly said it was possible, which we declined because we didn’t feel welcome. We wouldn’t recommend this hotel.
“Excelente hotel para relaxar na natureza”
The location and comfort were great. The staff were friendly. Nothing to mention.
The place is central.
“Agradável e tranquila”
The breakfast was excellent, offering a good variety. All staff were very friendly and helpful whenever communication was needed. The hotel’s location is superb, right in the city centre. The air‑conditioning was set to 22º and cold mode, with no option to raise the temperature; I understand it might have been summer, but on the nights we stayed the temperatures were not very high, so it was uncomfortable not being able to warm up the room, even though blankets were provided.
“Estadia muito agradável”
The location is close to the thermal baths, the staff are friendly, and the bath environment is immersive. The distance to the outdoor pool is a drawback, and parking is inconvenient.
The room was spacious, but the front‑desk staff left a lot to be desired. We tried to reserve a table for 19.30 on our second night at the hotel restaurant, which is supposedly only for spa guests. I mentioned that we were staying three nights at the hotel and found the response disappointing. The employees then switched to Portuguese and suddenly said it was possible, which we declined because we didn’t feel welcome. We wouldn’t recommend this hotel.
“Agradável e tranquila”
The breakfast was excellent, offering a good variety. All staff were very friendly and helpful whenever communication was needed. The hotel’s location is superb, right in the city centre. The air‑conditioning was set to 22º and cold mode, with no option to raise the temperature; I understand it might have been summer, but on the nights we stayed the temperatures were not very high, so it was uncomfortable not being able to warm up the room, even though blankets were provided.
“Excelente hotel para relaxar na natureza”
The location and comfort were great. The staff were friendly. Nothing to mention.
“Estadia muito agradável”
The location is close to the thermal baths, the staff are friendly, and the bath environment is immersive. The distance to the outdoor pool is a drawback, and parking is inconvenient.
The place is central.