“Muy malas condiciones”
The staff were kind and respectful, but the rooms were a nightmare. I paid the full amount online and when I opened the door I saw broken closets, black, worn mattresses and pillows, and beds that were just uncomfortable. I couldn't stay with my kids and had to cancel, getting only a 75% refund because they had other bookings. I understand the situation but I won't come back – the place clearly lacks care.
KatherineA month ago