“It was lack luster”
There were multiple bugs in the rooms. I showed the supervisor the videos I took of the bugs and she did nothing to ensure we were okay or comfortable.
LayceA month ago
★★★·Sunnyvale·8.5
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or just type it — “around the 20th, three nights”
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The Residence Inn Sunnyvale Silicon Valley I offers family-friendly rooms with air-conditioning, private bathrooms, and kitchen facilities, including a sofa bed and work desk. Guests enjoy a sun terrace, outdoor pool, and barbecue facilities. Daily continental, American, and buffet breakfasts are provided. Located near California's Great America and Shoreline Amphitheatre, 5 km from San Jose International Airport.
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How guests rate the property, aspect by aspect.
There were multiple bugs in the rooms. I showed the supervisor the videos I took of the bugs and she did nothing to ensure we were okay or comfortable.
Layce·A month ago
The location and breakfast were good. The conditioner container was empty. I couldn’t make coffee because the coffee maker was missing the filter and coffee piece. I was also ticketed for parking even though the concierge said parking was complimentary because we had to wait for the room when we arrived for check‑in.
Leanna·A month ago
I had trouble checking in, but the staff quickly sorted it out and the customer service was excellent. I bring clorox wipes everywhere for germs in hotel rooms, so when I swiped one down the stair rail I was horrified by how filthy it looked—so dirty it was almost like filth.
Mccusker·A month ago
Nothing to say.
Dawn·A month ago
Convenient! Housekeeping kept coming to clean the room at around 9 and 10:30. Check‑out time was noon.
Shalonda·A month ago