Candlewood Suites Charleston-Northwoods by IHG

“Not worth the money.”

Nothing good. Everything from cleanliness to staff.

Ashley·4 months ago

“Horrible, dirty location”

The location was horrible and dirty, nothing else worth mentioning.

Christal·4 months ago

The place was quiet, which I appreciated.

Simmons·5 months ago

“GOT BEDBUGS DIAGNOSED WHILE STAYING THERE, horrible management”

Nothing, too expensive, charged me $300 for my dog which never touched a thing or ruined a thing. Gave me no deposit back. I got severe bedbugs and even went to the doctor WHILE I WAS STAYING THERE AND WAS DIAGNOSED WITH BED BUG BITES AND CELLULITIS FROM INFECTED BED BUG BITES ON MY STOMACK AS YOULL SEE IN IMAGES!!!!!! Attempted to get refund partial refund or any type of cooperation from 1 Caucasian weekend manager, and also regional manager Michael who did ABSOLUTELY NOTHING BUT TRY TO FLIP THIS ON ME! Stove didn’t work properly. Drugs being bought and sold right outside…. Just not ok at all!!!! I spent over 1200$ at this hotel just to be spat in the face. The African American SECRETARY threatened my spouse and asked her husband or boyfriend to come up there to fight my spouse because she was EXTREMELY RUDE AND DISRESPECTFUL, because of my experience and her trying to blame it on my dog. No ma’am, my dog has ABSOLUTELY NOTHING TO DO WITH the hotel. Also she is just a secretary and the manager was right there so there was no need for her to even speak To us. I asked for managment whom was 2feet away. I could go on and on about how they laughed at me because of what I was going through and it was just disgusting disgraceful behavior all the way around. The Secretary also referred to my husband as a white man and started laughing…. she should NOT HAVE A JOB THERE!!!!!!!! I also took pictures of the nasty room and other things such as no water pressure in sink…. Nothing, too expensive, charged me $300 for my dog which never touched a thing or ruined a thing. Gave me no deposit back. I got severe bedbugs and even went to the doctor WHILE I WAS STAYING THERE AND WAS DIAGNOSED WITH BED BUG BITES AND CELLULITIS FROM INFECTED BED BUG BITES ON MY STOMACK AS YOULL SEE IN IMAGES!!!!!! Attempted to get refund partial refund or any type of cooperation from 1 Caucasian weekend manager, and also regional manager Michael who did ABSOLUTELY NOTHING BUT TRY TO FLIP THIS ON ME! Stove didn’t work properly. Drugs being bought and sold right outside…. Just not ok at all!!!! I spent over 1200$ at this hotel just to be spat in the face. The African American SECRETARY threatened my spouse and asked her husband or boyfriend to come up there to fight my spouse because she was EXTREMELY RUDE AND DISRESPECTFUL, because of my experience and her trying to blame it on my dog. No ma’am, my dog has ABSOLUTELY NOTHING TO DO WITH the hotel. Also she is just a secretary and the manager was right there so there was no need for her to even speak To us. I asked for managment whom was 2feet away. I could go on and on about how they laughed at me because of what I was going through and it was just disgusting disgraceful behavior all the way around. The Secretary also referred to my husband as a white man and started laughing…. she should NOT HAVE A JOB THERE!!!!!!!! I also took pictures of the nasty room and other things such as no water pressure in sink…

Donald·8 months ago

“Keep up the good work 👍💪”

I was thoroughly impressed with the cleanliness of the hotel. The rooms were spotless and well-maintained, making my stay a pleasant one. Overall, I had a great experience and would definitely recommend this hotel to others.

Derrick·8 months ago