“Decepcionante”
Only Roberto, the staff member was very kind. Everything else. Poor location, 3rd category bedding and towels.
HelioA month ago
Just a moment…
Resende·9.5
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or just type it — “around the 20th, three nights”
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Pousada Pináles in Visconde de Mauá offers adults-only rooms with private bathrooms, garden views, and modern amenities, including minibars, TVs, and free WiFi. The hotel features a seasonal outdoor pool, hot tub, and spa bath, along with a balcony, patio, and outdoor dining area. A continental breakfast is served daily, with local specialties and room service available.
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How guests rate the property, aspect by aspect.
Only Roberto, the staff member was very kind. Everything else. Poor location, 3rd category bedding and towels.
Helio·A month ago
Breakfast and the bathtub. The covers were smelling mold and the bath towels also!
Julio·A month ago
The service was a perfect 10, and the breakfast was wonderful. Nothing else to note.
Nanso·A month ago
We really liked the place, it’s beautiful! The staff were cheerful and very kind. I plan to return many times.
Vanusia·2 months ago
The bathroom door is just a flimsy bamboo strip that offers no privacy and the cleanliness leaves much to be desired; the pictures online don’t match what you actually get, which was disappointing. However, the service and attention were outstanding. The breakfast and overall attentiveness were also very friendly, though it seemed only one person was handling everything—from service to coffee to general care.
Eder·2 months ago