The staff were friendly and helpful.
KhaledA week ago
Just a moment…
★★★★★·Tokyo·8.9
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or just type it — “around the 20th, three nights”
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The Grand Hyatt Tokyo, an award-winning luxury hotel, is centrally located in Roppongi Hills. Stylish rooms feature warm wood furnishings, Japanese aesthetics, and luxurious bathrooms with rain showers and soaking tubs. Guests enjoy access to a business centre, Nagomi Spa, fitness centre, indoor pool, and 10 restaurants and bars. Roppongi Station is a 3-minute walk away, with easy access to Tokyo's major airports and station.
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How guests rate the property, aspect by aspect.
The staff were friendly and helpful.
Khaled·A week ago
The staff are excellent, very observant and responsive. The hotel is modern and beautiful, very clean. The location is good, you’re within walking distance of many things. There are many restaurant options in the hotel and in the neighborhood. Nothing!
Joseph·2 weeks ago
The room was surprisingly roomy for downtown Tokyo, which is a relief after staying in tighter places where you feel squeezed by luggage and shopping bags, especially on longer trips. The hotel’s facilities and rooms were kept in great shape, and the staff went above and beyond to make us comfortable. It’s well‑connected to Roppongi Station on the Hibiya Line, so getting around was easy while still staying in a relatively quiet area. The only small gripe is that the nearest convenience store is a 7‑10 minute walk away.
Si·3 weeks ago
The location is great. The staff are service‑oriented. Fantastic service and food/drinks at the French restaurant. There is no airport limousine bus to Haneda.
Naomi·4 weeks ago
Not at all. Worse. The setup is very old—unpleasant. The bed head isn’t proper, and it’s not clean, with stains. It’s time for a refurbishment. The toilets are absurd.
Prabath·A month ago