“Exceptional hotel in Shanghai – 100% recommended MGM Shanghai West Bund is definitely a top hotel an”
The service was excellent, and there was nothing to complain about.
MiquelA month ago
★★★★★·Shanghai·9.3
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or just type it — “around the 20th, three nights”
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The MGM Shanghai West Bund in Shanghai offers air-conditioned rooms with free WiFi, modern amenities, work desks, flat-screen TVs, and private bathrooms with free toiletries. The hotel features a rooftop pool, indoor pool, sauna, fitness centre, spa, steam room, hot tub, and yoga classes.
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How guests rate the property, aspect by aspect.
The service was excellent, and there was nothing to complain about.
Miquel·A month ago
Staying here on a business trip felt reassuring in every way; Zora from Guest Relations was professional, enthusiastic, and responded quickly, handling last‑minute requests smoothly, while communication was efficient and details were well thought out. The room was quiet and clean, the facilities were complete, making it ideal for business travel, and the overall experience went beyond what I expected, so I’d definitely recommend it.
Kangjun·A month ago
Location novelty style care for details. Just some minor issues in the room: 1. A smell of humidity at the entrance of the room and the shower door that couldn’t be closed
Gianpietro·A month ago
The location is super convenient, just a few minutes’ walk to the West Bank, and having breakfast by the riverside was very pleasant, though the gym feels a little cramped.
Rain·2 months ago
The hotel commands breathtaking river views and its overall artistic design feels upscale and timeless, while the public spaces are clean, airy and pleasant to wander through. The rooms are spotless down to every corner, the facilities are well‑maintained, sound‑proof and quiet, allowing a true unwind. Zora from Guest Relations was incredibly attentive and thoughtful, coordinating my itinerary smoothly and flexibly adjusting the room type; on arrival she gave a thorough rundown of the dining and leisure areas, handled luggage storage and extra supplies promptly, and her service was gentle yet confident. Both the tangible and intangible aspects were flawless, making it ideal for leisure or business trips.
Yuko·2 months ago