The staff were friendly, but the renovations were a mess. The accessible room was not set up well at all for wheelchair use, and the price is way too high for such a small room.
JosselynA week ago
Just a moment…
★★·Ludlow·8.3
01
or just type it — “around the 20th, three nights”
02
03
The Holiday Inn Express - Ludlow - Chicopee Area by IHG offers comfortable family rooms with air-conditioning, private bathrooms, and free WiFi. Guests enjoy a fitness centre, indoor pool, and free parking. Located 39 km from Bradley International Airport, the hotel is close to Eastern States Exposition Center and Amherst College, with 24-hour front desk and daily housekeeping services available.
04
05
06
How guests rate the property, aspect by aspect.
The staff were friendly, but the renovations were a mess. The accessible room was not set up well at all for wheelchair use, and the price is way too high for such a small room.
Josselyn·A week ago
My wife and I have stayed at this hotel more than half a dozen times over the past five years because it was most convenient to our family in Belchertown. The new room rate is approximately double what it was in the past. My retirement finances make this rate really hard to justify! I don't know where we will stay in the future.
David·3 weeks ago
The staff were very helpful and professional. Everything was very good.
Luis·A month ago
It was a pleasant experience
Andre·A month ago
Breakfast was nice! The room smelled like a wet dog. I let management know, but the Lysol I used didn’t help. The carpet needed a scrub. I should have asked for a different room.
Darlene·A month ago