I arrived to find the hotel closed without any prior notice, after driving two hours. I had to scramble for another place, and the front‑desk lady was unhelpful.
Martines3 weeks ago
Just a moment…
★★★★·Pittsfield·7.8
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or just type it — “around the 20th, three nights”
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The Holiday Inn & Suites Pittsfield-Berkshires by IHG is centrally located in downtown Pittsfield, Massachusetts. The hotel offers a fitness center, heated indoor pool, and the 101 Restaurant. It's close to corporations like General Dynamics and Lockheed Martin, and attractions like Tanglewood, Mass Moca, and Clark Art Museum. Nearby Lee Premium Outlet and antique shops offer shopping options.
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How guests rate the property, aspect by aspect.
I arrived to find the hotel closed without any prior notice, after driving two hours. I had to scramble for another place, and the front‑desk lady was unhelpful.
Martines·3 weeks ago
The evening staff member was great; she had to replace our TV because the first one wouldn’t work. We woke up and tried to leave, only to discover that the one functioning elevator (they have three, but two are broken) was out of order and there was no service technician on site yet. We hope to leave soon; one person in our group uses a walker, so stairs are not an option.
Donna·3 weeks ago
When we asked for utensils, they said the hotel had none, which is ridiculous; parking was horrible and only one elevator worked.
Greg·A month ago
The beds were great, but the windows were dirty.
Mary·A month ago
Conveniently situated with a nice city view, the breakfast was very good and the staff were friendly and helpful.
Rich·A month ago