The comfort and cleanliness were impressive, and there was really nothing to complain about.
Patricia2 weeks ago
★★·Madrid·8.2
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or just type it — “around the 20th, three nights”
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Hostal America sits on Calle Hortaleza, a stone’s throw from Gran Via Metro and the vibrant Chueca district. Its spacious rooms, heated and air‑conditioned, accommodate up to four guests and feature modern private bathrooms. The hostel offers free Wi‑Fi, 24‑hour reception, luggage storage, and a rooftop terrace with panoramic city views. Nearby, Gran Via restaurants, bars, and the Prado Museum await.
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How guests rate the property, aspect by aspect.
The comfort and cleanliness were impressive, and there was really nothing to complain about.
Patricia·2 weeks ago
The common terrace and helpful staff were positives, but the room was extremely small and noisy, breakfast was not offered, the elevator was tiny, and the building was old.
Valerie·2 weeks ago
The location was convenient for exploring the city center, but the room and bed were very small (the bed is less than 2 m long), the hotel was loud and poorly insulated so you can hear everything happening in the building and in neighboring rooms, the bathroom only had a tiny bar of soap that wasn’t enough for two people, and the staff didn’t speak English, making communication very difficult.
Lonchay·2 weeks ago
The place was great.
Fredy·3 weeks ago
The location was spot‑on, right in the middle of everything, but the bathroom had a slight sewage smell.
Veronica·3 weeks ago