The room was clean and the location was good. However, the lights in the room were inadequate. Rooms should be serviced every day unless you give a discount for the second night.
Fred5 days ago
Just a moment…
★★★·Westfield·7.7
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or just type it — “around the 20th, three nights”
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The Hampton Inn Westfield offers clean rooms with free WiFi, air-conditioning, and modern amenities, including tea and coffee makers, hairdryers, refrigerators, microwaves, and TVs. Guests enjoy a fitness centre, indoor pool, child-friendly buffet, and 24-hour front desk. Located 28 km from Bradley International Airport, it's near The Big E and Eastern States Exposition Center, with free on-site parking.
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How guests rate the property, aspect by aspect.
The room was clean and the location was good. However, the lights in the room were inadequate. Rooms should be serviced every day unless you give a discount for the second night.
Fred·5 days ago
Nothing good. The staff was unresponsive.
John·6 days ago
I couldn’t reach the hotel by phone. They didn’t reply to emails either, whether through Booking or directly. We wanted to cancel the reservation. It’s not about a refund but the lack of contact.
Robert·3 weeks ago
The staff were friendly and the hotel stayed tidy, offering good value for the price, but the beds felt too soft.
Michael·A month ago
The location fit our needs and the beds were quite comfortable. Cereals and yogurt were all sugary, the breakfast potatoes turned out mushy, and the eggs… were they real eggs? We had to dodge the floor‑cleaning crew in the lobby.
Stuart·A month ago