The manager responded quickly, and the flag on the flagpole was torn and dirty; the hotel manager immediately replaced it. Basically, it was a weak motel.
Iramazan5 days ago
Just a moment…
★★★★·Almaty·8.5
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or just type it — “around the 20th, three nights”
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The Park Dedeman Almaty hotel offers air-conditioned rooms with private bathrooms, bathrobes, and free WiFi. Amenities include tea and coffee makers, minibars, and work desks. The hotel features a spa, sauna, fitness centre, and indoor pool. A family-friendly restaurant serves Turkish and European cuisine with halal options. Located 21 km from Almaty International Airport, it's near Atakent-Expo, Dolphin Entertainment Centre, and Kasteev State Museum of Arts.
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How guests rate the property, aspect by aspect.
The manager responded quickly, and the flag on the flagpole was torn and dirty; the hotel manager immediately replaced it. Basically, it was a weak motel.
Iramazan·5 days ago
The staff were great, helpful and gentle, but the restaurant staff were lacking.
Alessandro·6 days ago
The location was excellent with massive greenery and a large catchment area; nothing to complain about.
Kenin·3 weeks ago
The courtyard area was solid, with modern facilities that made the stay pleasant. However, the iron left in the room was defective, and the hotel could benefit from checking such items to prevent damage to guests' clothes; having a functional iron is a real convenience.
Tatyana·A month ago
The hotel is wonderful, with caring staff and a great location. Breakfast is excellent and the city views are impressive. Unfortunately, the Wi‑Fi is unreliable, the toilet lacks a proper bidet, and the mattress feels like you sink into it.
Eugene·A month ago