The room was spacious and airy, but the cleanliness was lacking.
ThiA month ago
★★★★·Hangzhou·9.4
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or just type it — “around the 20th, three nights”
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The Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road offers comfortable rooms with air-conditioning, private bathrooms, and city views, featuring work desks, free toiletries, and TVs. Guests enjoy a fitness centre, restaurant, and free WiFi, along with private check-in, 24-hour front desk, concierge, and room service. A buffet breakfast with fresh pastries and fruits is served daily near Lingyin Temple (10 km) and Wushan Square (7 km).
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How guests rate the property, aspect by aspect.
The room was spacious and airy, but the cleanliness was lacking.
Thi·A month ago
All the staff were friendly and helpful.
Grace·A month ago
The location was excellent, the staff friendly, the room very clean, the beds very comfortable, and I could store my luggage.
Andreas·A month ago
The service was generally good, but it wasn’t quite up to par.
Sarinah·A month ago
I loved it.
Nail·A month ago