The hotel claimed no pre‑payment was needed, yet it forced a deposit and unilaterally cancelled the room before the guest agreed.
Canh3 months ago
Da Nang·6.1
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or just type it — “around the 20th, three nights”
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Hồng Phúc 5 Hotel sits on Da Nang’s My Khe beachfront, just an eight‑minute walk to the sand and sea. Guests enjoy a terrace with panoramic ocean views, a full‑service spa, and private check‑in/out. Rooms feature air‑conditioning, soundproofing, free Wi‑Fi, refrigerators and TVs, offering city or quiet‑street vistas. Located 5 km from the airport, near Cham Museum and Marble Mountains, with bicycle parking for cyclists.
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How guests rate the property, aspect by aspect.
The hotel claimed no pre‑payment was needed, yet it forced a deposit and unilaterally cancelled the room before the guest agreed.
Canh·3 months ago
The location was great and close to the beach, but the staff need proper training.
Shaofan·6 months ago
It was near the sea, but the noise was loud.
Henry·7 months ago
The location is close and convenient. The room was fine, though it had a slight odor and there was no parking, which was a bit inconvenient. The housekeeping could have sprayed a stronger fragrance to mask the smell better.
Lê·7 months ago
The spot was decent. My kettle was full of food, absolutely disgusting, and the window was broken. The staff were rude, and we stayed in a room on the 5th floor where a washing machine ran all day, ruining our sleep. When I confronted the male employee, he just grinned. The fridge held expired food that smelled awful, proving the rooms weren’t cleaned after guests left. The shower didn’t drain, flooding the bathroom and toilet area. It was a terrible stay; I wish I hadn’t booked here.
Sharon·8 months ago