We booked a room here through OYO for 1050 rupees. I went and said, "Sir, there's a booking," and he replied, "Okay, but payment is required." I couldn't find the room from OYO, so we talked with the owner who said it would be 1500. I told him I didn't want that, so I left. A bit farther away, the owner called, "Come, it'll be fine," so we went back. At reception, I asked who to pay to, and they said give me a scanner or pay online. I paid online, moved into the room, and after half an hour, the owner came and said, "Sir, show me the online receipt; the payment hasn't shown up yet." He showed me the receipt and left. Then he came again and said, "We told you to pay with the scanner, why did you do it on OYO?" I replied, "We didn't ask you to use the scanner; you told us to pay online, so you gave us a scanner for sending, but you didn't give it to us." He then insisted on giving us a scanner to send it, but he didn't. I had to take my bag, go outside, and the owner told me to leave. I left with my bag and said, "This is all. I request you never stay at this hotel. The room was not worth 1000; the AC was on but the light worked only when it came on. The bed was also not comfortable."
Singh2 years ago