“Confortável.”
The place was cozy and spacious, but the staff didn’t know what I had booked. I spent a long time proving that I’d reserved through the app, only to be given a room that was nothing like what I ordered—a suite. They told me the price on the site only covered a standard room and that I’d have to pay extra for a suite. Eventually, a different staff member confirmed that everything was fine with the stay and the charges, but I wouldn’t stay there again because of the trouble booking through the app.
AlanA week ago