No one greeted us except via WhatsApp, the bathroom was in bad condition, and the bed was uncomfortable.
Denis2 weeks ago
★★★·Bareyo·7.2
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or just type it — “around the 20th, three nights”
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Hotel Vijanera, situated 500 metres from Galizano beach and 3 km from Langre beach and Cabo de Ajo cliff, offers free Wi-Fi, parking, and an à la carte restaurant. Air-conditioned rooms feature stylish décor, flat-screen TVs, and private bathrooms. Suites include private terraces and spa baths. Traditional local cuisine is served, with meeting and banquet facilities available, near Santander, Santoña, and Laredo.
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How guests rate the property, aspect by aspect.
No one greeted us except via WhatsApp, the bathroom was in bad condition, and the bed was uncomfortable.
Denis·2 weeks ago
Breakfast was very limited, and the check‑in process was frustrating.
Petra·3 weeks ago
I liked the location, but the mattress and pillows were unsatisfactory, the cleaning could be better, the breakfast was sparse and not varied, and the restaurant’s terrace and garden needed more tidiness; the place still deserves recognition.
Fco·3 weeks ago
The staff at the reception were absent on the first day.
Franck·3 weeks ago
The location was on the Camino del Norte. This is a "virtual reception" hotel, meaning that literally no one is working there. It presents as a full service hotel with a reception desk, but the entire situation is "virtual". This approach creates a problem wherein the customer (me) has the burden of completing a form, only to receive a code to enter your room. My luggage was being delivered through Correos and when I arrived, I had to call this virtual receptionist, who did not know where my bag was for the first 15 minutes. The next morning when there was still no in-person reception person, I had to make several phone calls to the virtual reception to understand where to leave my bag for Correos to collect. The virtual reception told me to leave it with the restaurant, but of course the restaurant was not open. The virtual reception then made it clear that the hotel took "no responsibility" if I were to leave my bag at the reception desk (where a person SHOULD be) in the event that I decided to leave my bag at the reception desk for Correos to collect. The hotel effectively disrupted and ruined what was probably my most favorite breakfast in Spain because I had to go back to the hotel (100 meters away) a few times because the virtual reception assured me that the restaurant was open (it was not). All of this is completely unacceptable. Beyond this, the room contained several strands of long black hair that the cleaning service did not attend to. Overall, a ridiculously bad experience for a zero value for money hotel
Stuart·3 weeks ago