The location and pillows were great, but the cleanliness left a bit to be desired.
Rojas2 weeks ago
★★★★·Zacatlán·6.9
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or just type it — “around the 20th, three nights”
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Hotel Orquídea in Zacatlán offers spacious family rooms with private baths, sofa beds, balconies, coffee machines, free toiletries, and TVs. Guests enjoy free Wi‑Fi, a terrace, outdoor seating, streaming, hairdryers, and 24‑hour front desk service. Located 125 km from Hermanos Serdán Airport, it serves as a convenient base for regional exploration.
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How guests rate the property, aspect by aspect.
The location and pillows were great, but the cleanliness left a bit to be desired.
Rojas·2 weeks ago
When we arrived, they told us they had no reservation, so we had to look for another place. They also failed to honor our reservation.
Claudia·3 weeks ago
The location was good, but the lack of on‑site parking meant we had to spend a little extra.
Raul·A month ago
They market the place as a 4‑star hotel, yet the rooms have no windows—neither in the bedroom nor the bathroom—causing moisture buildup. The bathroom fan never turns off and is noisy. The hotel feels more like a store’s upper floor with only a handful of rooms.
Charly·A month ago
The location was convenient.
Rene·A month ago