“Decent 1 night stay”
The location and the hotel staff’s service were good, but the air conditioner in the room didn’t cool at all, so we had to change rooms; the new room was slightly cooler but still the same issue.
Flora4 weeks ago
★★★·Masai·8.5
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or just type it — “around the 20th, three nights”
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D ELEGANCE GRAND BANDAR SERI ALAM in Masai offers family rooms with air-conditioning, private bathrooms, and free WiFi, featuring work desks, TVs, and soundproofing. Guests can unwind in the garden or on the terrace, utilizing the 24-hour front desk and full-day security. The hotel is 34 km from Senai International Airport and near Singapore Zoo, Night Safari, Lucky Plaza, and Singapore Sports Hub.
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How guests rate the property, aspect by aspect.
The location and the hotel staff’s service were good, but the air conditioner in the room didn’t cool at all, so we had to change rooms; the new room was slightly cooler but still the same issue.
Flora·4 weeks ago
The hotel is so comfortable and clean! The staff is very helpful, the breakfast is superb, the location is close to many facilities, and the lobby lounge is equipped with a coffee bot.
Izni·A month ago
This spot was clean and the room looked nice.
Azi·A month ago
The location, cleanliness, and ambience were all spot on. Nothing to complain about.
Nurazilah·2 months ago
The sheets and blankets were stained and smelled bad; even after asking for a change, they still didn’t replace them with fresh ones.
Mun·2 months ago