Check‑in didn’t happen. The flat seemed great, but Booking’s info was incomplete and I never got a room key code. I’ll ask for a refund of the day’s payment via PIX and had to find another nearby hotel.
Simone3 weeks ago
Just a moment…
★★★★·Sao Paulo·9.4
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or just type it — “around the 20th, three nights”
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30 m² · 1 extra-large double bed
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Flat Hotel Congonhas delivers 4‑star comfort in São Paulo, offering rooms with kitchenettes, baths, views, minibars, and Wi‑Fi. Guests dine at a restaurant serving Brazilian, vegetarian, vegan, and gluten‑free cuisine, plus a buffet. The fitness centre, bar, and parking enhance stay. Located 2 km from Congonhas Airport, it sits near Interlagos Shopping Mall and Ibirapuera Park, and provides check‑in/out desk and concierge.
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How guests rate the property, aspect by aspect.
Check‑in didn’t happen. The flat seemed great, but Booking’s info was incomplete and I never got a room key code. I’ll ask for a refund of the day’s payment via PIX and had to find another nearby hotel.
Simone·3 weeks ago
I’ve lived in Manaus, AM for 20 years, but I spent over 45 years in Brooklyn and Campo Belo.
Sergio·3 weeks ago
The room was extremely cozy with plenty of good pillows, the shower was well regulated, the restaurant was very good, and it’s close to the airport. I liked everything.
Roberto·A month ago
I reached out to the host only to clarify a possible discrepancy in the flat listing on the app; the ad highlighted a breakfast icon alongside other free amenities like parking, which could mislead guests. I never asked for breakfast or demanded the info be honored, and I made it clear in the chat that I understood it might be a platform error and that my contact was just to clarify. The host’s reply was shockingly rude, even threatening to report me for alleged “misconduct.” I find that treatment completely disproportionate; a legitimate question about an advertised detail could have been answered politely and professionally, without threats or accusations. I’m disappointed not only with the listing issue but especially with how a simple clarification attempt was handled. The bathroom was dirty, with visible grout lines, and one lamp had a bad connection, making it hard to keep it on.
Marcos·A month ago
Nothing, bad furniture, bad bed. Almost everything.
Caio·A month ago