“Comfortable and relaxed”
The hotel was within walking distance of the train station and easy to reach.
BarbaraA week ago
Just a moment…
★★★·Osaka·8.0
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or just type it — “around the 20th, three nights”
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The Four Points Flex by Sheraton Shin Osaka in Osaka features air-conditioned rooms with private bathrooms, free WiFi, and modern amenities, including work desks, TVs, and complimentary toiletries. The family-friendly restaurant serves Japanese and European cuisine in a modern setting, offering brunch, lunch, and dinner with American and Asian breakfast options. It's 14 km from Itami Airport and near Shin-Osaka Station and Eki Marche Shin-Osaka.
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How guests rate the property, aspect by aspect.
The hotel was within walking distance of the train station and easy to reach.
Barbara·A week ago
The station was close, and we had breakfast at nearby markets thanks to the local shops. The smoking area only allowed electronic cigarettes, so we had to walk to the station to smoke. The room lacked a dehumidifier, which caused a bit of trouble.
Merve·A week ago
The air conditioning couldn’t be controlled and it was hot. Even with centralized control, a comment about what to do when it’s hot would have helped.
Kazuko·A week ago
The place was clean.
Osamu·A week ago
The hotel is near the Osaka Metro but hard to locate on Google Maps. Four issues: 1. The staff were unfriendly and untrained; I didn’t feel welcomed, they couldn’t smile, forgot my breakfast coupons, and didn’t email the invoice immediately. 2. The rate was too high; extra fees weren’t included, and I had to pay a lot for early check‑in or late check‑out. 3. The air conditioning was poor; it got too hot last night because staff said they switched to centralized heating on Nov 1, and they told me to rent a fan or open the window. 4. The TV was useless—only Marriot commercials looped.
Cecile·A week ago