“最高でした！”
The staff at the ryokan were amazing! They actively helped us book the private bath, so we could use it a lot. I definitely want to come back! There were no complaints.
Miu7 months ago
Just a moment…
★★★·Kobe·8.5
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or just type it: “around the 20th, three nights”
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Located in Kobe’s Arima Onsen district, the hotel offers air‑conditioned rooms with private bathrooms, bidets, and free toiletries. Guests enjoy a hot spring bath, open‑air bath, and massage services. Free on‑site parking, a shuttle to Itami Airport, and concierge assistance enhance convenience. The attentive staff and immaculate rooms make it a standout choice.
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How guests rate the property, aspect by aspect.
The staff at the ryokan were amazing! They actively helped us book the private bath, so we could use it a lot. I definitely want to come back! There were no complaints.
Miu·7 months ago
I loved the hotel. The rooms are good, with comfortable beds. Plus, they offer private onsens with various reservation times. The onsens have silver and gold water, which makes the daily rate reasonable. These onsens, although very hot, have a healing power for the body, quickly improving joints. I enjoyed experiencing this immersion in Japanese culture. The staff were very helpful and attentive. It’s worth it!
Adele·10 months ago
The baths had both Kinsen and Gensen. The AC would stop working.
吉田·10 months ago
The private bath was available. No particular issues.
Masanori·11 months ago
The staff were extremely friendly and helpful, and one person spoke very good English. Free hot and cold drinks were available in the lobby. They offer 4 private onsens that can be booked for 45 minutes in addition to the shared onsens. We tried the outdoor private onsen but preferred the shared onsen, which also had an outdoor area. They have two types of onsen water and the hotel is very close to one of the onsen sources, so the hot water is excellent. The room was spacious and comfortable. We would highly recommend this hotel and would love to return. The hotel was also close to a large public onsen facility, which we also visited. The hotel was a short uphill walk from the main town area, but the staff, rooms, and onsens more than made up for the small hill we had to walk up. The hotel doesn’t serve any meals, which was fine for us since we prefer to eat out. Normally onsens include breakfast and dinner, but you may not get a choice of food served. The pros far outweighed the cons, so there were no real issues we couldn’t handle. Thanks to the Koki staff for a memorable stay.
Linda·A year ago