The place was clean and comfortable. The front desk staff were unfriendly, and when I asked about nearby restaurants, they seemed to know little about them.
TerukoA week ago
★★★★·Kyoto·8.9
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or just type it — “around the 20th, three nights”
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Waka Heian Shirakawa Hotel, a 4‑star Kyoto property, blends modern comfort with traditional charm. Each room features air‑conditioning, private baths, work desks, and optional garden or city views. The serene garden, free Wi‑Fi, lounge, lift, 24‑hour front desk, and luggage storage enhance convenience. Located 47 km from Itami Airport, it is a short walk to Shoren‑in Temple, Heian Shrine, and Gion Shijo Station, offering easy access to Kyoto’s cultural highlights.
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How guests rate the property, aspect by aspect.
The place was clean and comfortable. The front desk staff were unfriendly, and when I asked about nearby restaurants, they seemed to know little about them.
Teruko·A week ago
The staff had a pleasant vibe, but the bathtub in the bathroom wasn’t clean.
Manami·2 weeks ago
The bath and toilet were separate and clean. I would have liked amenities to be provided in the room.
Akemi·2 weeks ago
It was a bit smaller than I expected, yet it was incredibly comfortable with a clean feel and a cozy atmosphere; the station was nearby and a river flowed right in front of the hotel, giving off a distinctly Kyoto vibe.
くみ*·2 weeks ago
The location was close to the station and very convenient, the room was clean and great, and the staff were friendly, but it was disappointing that the window couldn’t be opened.
Noriko·2 weeks ago