The Wi‑Fi was dead, and there was trash in the hallway with a funky smell.
JordanA month ago
Just a moment…
★★·San Jose·5.8
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or just type it — “around the 20th, three nights”
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Extended Stay America Suites - San Jose - Edenvale - North offers spacious suites with kitchenettes, free WiFi, and a 24-hour front desk. Guests enjoy a complimentary grab-and-go breakfast and access to laundry facilities. The hotel provides free onsite parking, upgraded bedding, and proximity to IBM Almaden, Hitachi/Western Digital, and the San Jose Convention Center.
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How guests rate the property, aspect by aspect.
The Wi‑Fi was dead, and there was trash in the hallway with a funky smell.
Jordan·A month ago
Housekeeping never asked if I wanted my room cleaned, the shower leaked and the room smelled, and for $422.00 the breakfast was awful – a disaster.
Lee·2 months ago
I’ve stayed at many Extended Stay America sites, but this was by far the worst. Check‑in took over 30 minutes, which felt absurd after a long day of travel. They demanded IDs from every adult in the rooms, and at first wouldn’t let me check into both rooms even though both reservations were under my name. They said all four adults had to be present before completing the check‑in. The rooms were outdated and poorly maintained: several lights were out, there was mold in the shower, and there was no shampoo. When I asked for more, the front desk handed me a single tiny bottle for a room with four people. The worst part was finding stains on the sheets. At nearly $240 per night, this place was way overpriced for what it offered. I’ve always found Extended Stay America properties to be clean, comfortable, and reliable, so this stay was a huge let‑down.
Lynna·3 months ago
Nothing went well – I wasn’t allowed to check in.
Douglas·3 months ago
They moved us to another room ASAP. The floor had magnets crawling on it.
Gomez·3 months ago