“Worst Hotel, Unclean rooms,AC not working through out the trip, No action on Complaints”
I spent three days and two nights at this place and it turned out to be the dirtiest hotel I've ever seen. From the moment I walked in, a strong, foul smell filled my room, so I asked the manager to move me, but he flatly refused, saying I had no choice. The air conditioner was broken, and mosquitoes and bees swarmed everywhere, making it impossible to sleep. I had to leave the windows and doors open just to breathe, which only let more insects in. I paid extra to have the room cleaned three times to get rid of dead bugs and reduce the stench. When I reported the AC problem, the repair crew spent eight to nine hours in my room, and I had to stay with them the whole time to make sure my stuff was safe and that the place wasn’t left in a worse state. I basically had to manage the whole situation myself, which isn’t what you expect when you’re paying for a hotel. Other guests at the front desk were also complaining, but the manager, Pankaj, and the staff did nothing. The whole experience cost me sleep, time, and money I shouldn’t have had to spend, and I would strongly advise anyone to avoid this property because of the lack of accountability and basic guest care.
NimishA week ago