Fairfield Inn Colorado Springs Air Force Academy

“THIS IS A & SHIT HOLE'.....!!!!!”

The staff were the worst I’ve ever dealt with. The door card didn’t work, so I couldn’t leave the room until the next day when they replaced the batteries in the swipe system. The staff were rude and unaccommodating. This place is a “shit hole.” I left a day early and expect a refund for at least one night.

Stratmeyer·4 weeks ago

The area was close to the highway and the food was exceptional; whoever cooks there deserves better pay because they’re worth it. The first night the sink clogged; I called and they said they’d be there in the morning to fix it, but they never showed up. When I returned to the room that evening and called again, they blamed maintenance for not showing up to work; I’d argue they should have sent me to a different room. The staff woman present was very rude. There was mold in the shower area of the restroom, no microwave, and the TV kept shutting off, so we had to keep turning it on. Water pressure was really bad for showering. I’ve been to eight states and 13 months and never been in a Marriott this bad; from now on I’m going to stick to Hiltons—they seem to be on their game.

Sal·A month ago

“The location was very good and the room was clean.”

The breakfast was a let‑down – the fridge was broken and nobody told us, so we had to improvise. The lobby looks dated, with broken chairs and a stained carpet.

Krom·5 months ago

I had a pleasant stay at this hotel, which was conveniently located within walking distance to some great restaurants. The hotel itself was comfortable and clean, making for a relaxing stay. Overall, I was happy with my experience and would consider staying here again.

Leonard·A year ago

“Great comfortable stay and location. Staff very welcoming”

This hotel was perfectly situated for our needs, being close to the venue where we were attending a wedding. I didn't have any issues during my stay, and the location was a major plus.

Lori·2 years ago