The staff were very friendly and responded directly to requests. There were general electrical problems, but that’s typical for the whole neighborhood. The central location makes it a bit louder, which is understandable.
Markus6 months ago
Fort Portal·8.2
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or just type it — “around the 20th, three nights”
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The Jade Hotel in Fort Portal offers family rooms with private bathrooms, work desks, and free WiFi, featuring TVs, wardrobes, and tiled floors. The hotel's family-friendly restaurant serves African and international cuisines for brunch, lunch, dinner, high tea, and in-room breakfast. Amenities include free parking, 24-hour front desk, concierge service, and a lounge near Toroo Botanical Gardens and Lake Nkuruba Nature Reserve.
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How guests rate the property, aspect by aspect.
The staff were very friendly and responded directly to requests. There were general electrical problems, but that’s typical for the whole neighborhood. The central location makes it a bit louder, which is understandable.
Markus·6 months ago
The staff were very nice and helpful, and there were no problems.
Emma·9 months ago
The car we rented broke down halfway to the hotel, so we missed our planned stay, but the owners’ compassion really stood out. They focused on our safety and whether we could find help, not on the fact that their room would stay empty. Their genuine concern during a stressful moment speaks volumes about the hospitality here, and we’re already looking forward to staying next time.
Jiri·9 months ago
The staff were good, but the screens didn’t work.
Tony·10 months ago
The price‑to‑quality ratio is great, but the new rooms still need better furnishings; there’s a nice chair but no tables at all.
Sjon·11 months ago