The front desk staff was very friendly and helpful when checking me in. The key system had failed because of a thunderstorm, so he teamed up with his manager to manually assign my room and issue a key.
Daniel2 weeks ago
Just a moment…
★★★·New Albany·8.1
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or just type it — “around the 20th, three nights”
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The Best Western New Albany offers comfortable rooms with private check-in and check-out. Amenities include a lounge, fitness room, saltwater pool, free WiFi, shared kitchen, minimarket, and electric vehicle charging. A complimentary American buffet breakfast is served daily. Located 36 km from Tupelo Regional Airport, the hotel provides free off-site parking and 24-hour security, with attentive staff and excellent service.
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How guests rate the property, aspect by aspect.
The front desk staff was very friendly and helpful when checking me in. The key system had failed because of a thunderstorm, so he teamed up with his manager to manually assign my room and issue a key.
Daniel·2 weeks ago
It’s a nice place, very clean and comfortable, and everyone was friendly. I have no major complaints and would definitely stay again with my family. The bathtub in our room had a few small rusty spots, but that’s nitpicking. We also didn’t have hand soap in the bathroom, and I don’t like using refill bottles because you never know what previous guests did with them, so we always bring our own. That’s just a matter of preference for me; everything else was nice.
Hayley·2 weeks ago
The room was incredibly dirty and smelled very bad, like mold and other odors, and the bathroom was also filthy.
Robert·2 weeks ago
The staff were friendly and the location was clean and quiet, but the bathroom door stuck on the floor and was hard to open and close.
Linda·A month ago
It was very clean and very convenient!
Connie·A month ago