“Great stay”
We loved the spot, the room was super clean and the beds very comfy. Breakfast was great and the staff were very polite and welcoming.
Eleftheria2 weeks ago
Just a moment…
★★·Chachapoyas·8.7
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or just type it — “around the 20th, three nights”
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La Casa de Los Balcones sits just 150 m from Chachapoyas’ main square, offering easy access to historic sites and vibrant markets. Each room features a flat‑screen cable TV, private bathroom, and complimentary high‑speed Wi‑Fi throughout the property. Guests benefit from secure luggage storage and a welcoming atmosphere that blends colonial charm with modern comforts.
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How guests rate the property, aspect by aspect.
We loved the spot, the room was super clean and the beds very comfy. Breakfast was great and the staff were very polite and welcoming.
Eleftheria·2 weeks ago
I love this hotel! It’s my second stay and next time I’m in Chachapoyas I won’t look elsewhere. Rooms are spotless and cleaned daily. Beds are comfy. Bathroom is clean, roomy, hot water works well with good pressure. The spot is fantastic—just a block from the square but in a quiet alley. The ladies on staff are very nice and helpful. Great value for money. I extended my stay. I would like an electric kettle in the room; they offer a thermos with hot water when asked but sometimes it’s leftover from breakfast and not that hot. More vegan options for breakfast would be nice; I loved the daily avocado, but a bit more variety would help.
Andrzej·2 weeks ago
The rooms were spotless, shower pressure was great and hot water never ran out, the bed was super comfy, and the breakfast offered a variety of options to choose from. The front desk was often empty, but I always had a phone number and someone would show up to help.
Sergio·3 weeks ago
The place is well located, the room was comfortable and the staff were attentive. The stairs were a bit of a hassle and the breakfast had limited variety, though it was still acceptable.
Jorge·3 weeks ago
Everything was orderly, clean, and the breakfast was good.
Lazo·3 weeks ago