The accommodation itself was fine and I had no major complaints about it, but the overall experience was ruined by the difficulties in getting an invoice. I was very disappointed with how the hotel handled my invoice request; after several attempts, they initially refused to issue one and directed me elsewhere. Eventually they agreed to send it, but even after giving them my email, I still haven’t received it. This has caused a lot of inconvenience because I need the invoice to settle my business expenses with my employer, and the whole process was frustrating and time‑consuming. I expected much better service and assistance.
PiotrYesterday