“Poor service”
The room and location were good, but the staff were not very helpful; it took nearly 3 hours and 4 calls, and the restaurant never answered even after I had completed and ordered room service.
Isty5 days ago
Just a moment…
★★★★·Lincoln·7.8
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or just type it — “around the 20th, three nights”
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Located in Lincoln's waterfront area, the 4-star DoubleTree by Hilton Lincoln features a rooftop restaurant and bar with skyline and cathedral views. The hotel offers free Wi-Fi, a glass lift with panoramic city views, and LED TVs with Freeview in every room. The Marco Pierre White Steakhouse Bar & Grill is on the fifth floor, and the Electric Bar offers a modern atmosphere.
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How guests rate the property, aspect by aspect.
The room and location were good, but the staff were not very helpful; it took nearly 3 hours and 4 calls, and the restaurant never answered even after I had completed and ordered room service.
Isty·5 days ago
The location and staff were fine, but a private party went on until 1.00am and the loud bass kept bleeding into our room, making it impossible to sleep.
Steve·5 days ago
The place was in a great spot with nice interiors, and the staff were very helpful. Breakfast offered a wide variety and was lovely. However, the bed was very uncomfortable; the mattress seemed old, the pillows were heavy and flat, and every time I shifted I heard a loud squeak and felt a spring in my back, so I didn’t get a good night’s sleep.
Vicki·5 days ago
I was a bit let down that my room had no fridge, but the breakfast was really good.
Paul·5 days ago
The staff were lovely and welcoming, and the venue was beautiful. The only downside was that there was no fridge in the room.
Adele·A week ago