“宣传内容与实际不符，服务很差，入住体验很糟糕 。The promotional content did not match reality, the service was poor, and the stay was a disaster”
After arriving, the front‑desk lady said there was no record of my reservation, was openly rude, and wouldn’t even give her name—only to discover she was the manager Li when I finally checked in. The hotel marketed itself as a four‑star with a free airport shuttle and non‑smoking rooms, yet the shuttle never existed, the sixth‑floor corridor smelled of smoke that seeped into my room, and the “smart” AC and curtain controls didn’t work at all.
Yuan2 years ago